Help Center - I received a DVD postage-due!

If you receive a DVD postage-due, you should contact the sender to discuss this.  Please be polite: this was probably a simple mistake.

• You should mark the DVD received normally, and use the mini-survey portion of the "DVD received" page to make a note about the postage amount due.

• The sender will get credit for sending the DVD automatically, but she or he should compensate you for the missing postage.

• You can arrange any solution that you like (the sender can give the credit back, or send you postage, or another DVD for no credits...whatever you agree on).

Related Links:

How much does it cost to mail a DVD?
How do I contact another member?
Getting Around the new SwapaDVD--where IS everything?